Articles
Selling your window cleaning services
Selling! Maybe some of you love it. Maybe some of you hate it. However, love it or hate it, it is a necessity. It is what keeps your business growing and brings in more and more of that all mighty dollar. If those dollars aren’t coming in, your business will fail. So, it stands [...]
Read Article ›Commercial Sales
“Do we approach a potential new account like we’re lost, scared of people?” Over the last few years while reading threads and posts on window cleaning forums such as Window Cleaning Resource I’ve noticed that while a number of Window Cleaning companies stick mainly or strictly to residential, quite a few also spend [...]
Read Article ›How Much Should You Pay Your New Commercial Sales Rep?
How Much Should You Pay Your New Commercial Sales Rep? I have been asked many times in the past what I am paid per year. As in the past, I will not be disclosing that information today. That being said I’ve also been asked by many window cleaning business owners how they should [...]
Read Article ›Salesmanship
My very first sales job was working for an Exxon car wash at the age of 14. Cars would pull up and I would try to sell them the deluxe wash with the spray-on wax treatment. 39 years later and I have learned a lot about how to be a good salesman. Zig [...]
Read Article ›Sales- Dealing with Rejection
Dealing with Rejection “No: a negative used to express dissent, denial, or refusal, as in response to a question or request” N & O. Those two letters form one very large word. And that one word is something no one in sales wants to hear. Wouldn’t it be a perfect world if we [...]
Read Article ›Sales- Become a Super Service Professional
Become a super service professional As proud owner of my company, I enjoy hearing reports regarding exceptional customer care. We’ve all heard the statistic that it costs five to six times more to acquire a new client than it does to keep an existing one. An important key to keeping an existing client [...]
Read Article ›Sales- Setting Goals
Setting Goals I believe that anyone who goes into business for themselves is by their very nature a goal minded individual. Business ownership is a risk and it takes a driven and highly motivated person to be successful. Setting defined and well thought out sales goals is a key ingredient to reaching the level [...]
Read Article ›Gaining Commercial Contracts Via Telemarketing
Gaining Commercial Contracts via Telemarketing Depending on a window cleaning company’s preferences and setup, commercial contracts may be the Holy Grail for some people. No more waiting for Mrs Bennett to remember to pay you the seven bucks she still owes you and no more dealing with the hungry Rottweiler left parked in the [...]
Read Article ›The Art of Upselling
The Art of Upselling Many window cleaning companies incorporate other money-making services such as gutter cleaning, pressure washing, and glass restoration trying to corner the market within their service areas. As a business owner, you know how much money and effort goes into advertising all these services in ads, mailers, websites, invoices, etc., [...]
Read Article ›Outsourcing Telemarketing
Outsourcing Telemarketing Here in the UK, the cleaning industry operates in a variety of forms. From the large national outfits to regional enterprises, each has its preferential client base and perhaps, niche market. At the regional level, and more aptly, the local market, businesses range from medium-sized groups through to the heart of [...]
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